Building a Robust SharePoint Knowledge Base: An Insider’s Guide
SharePoint is a powerful platform that allows organizations to create, manage, and share information and documents. It offers a wide range of features and capabilities that can be customized to meet specific business needs. In this insider’s guide, we will explore the key components of building a robust SharePoint knowledge base.
1. SharePoint Development Agencies
A SharePoint development agency is a company that specializes in creating and customizing SharePoint websites and intranets. These agencies have a team of experienced developers and designers who can help organizations build a SharePoint knowledge base that meets their unique requirements. When choosing a SharePoint development agency, it is important to consider their expertise, portfolio, and client testimonials.
2. SharePoint Websites
A SharePoint website is a collection of web pages that are hosted on a SharePoint server. It can be used to create public-facing websites, internal portals, or team sites. SharePoint websites offer a range of features such as document management, collaboration tools, and search functionality. Organizations can use SharePoint websites to build a knowledge base that is accessible to both employees and external stakeholders.
3. SharePoint Intranets
A SharePoint intranet is a private network that is accessible only to employees within an organization. It serves as a central hub for employees to access information, collaborate on projects, and communicate with each other. SharePoint intranets can be customized to include features such as news feeds, document libraries, and discussion boards. They are an ideal platform for building a knowledge base that is tailored to the needs of the organization.
4. SharePoint On-Premise vs SharePoint Online
SharePoint is available in two deployment options: on-premise and online. SharePoint on-premise is installed and hosted on the organization’s own servers, while SharePoint online is a cloud-based service provided by Microsoft. Both options have their own advantages and considerations. Organizations need to evaluate their specific requirements and resources to determine which deployment option is best for their SharePoint knowledge base.
5. Intranet Design and Development
Intranet design and development is a crucial step in building a robust SharePoint knowledge base. The design should be user-friendly, visually appealing, and aligned with the organization’s branding. The development process involves creating site structures, configuring permissions, and customizing features and functionalities. It is important to involve key stakeholders and gather feedback throughout the design and development process to ensure the knowledge base meets the needs of the organization.
Building a robust SharePoint knowledge base requires careful planning, collaboration, and expertise. By working with a SharePoint development agency, organizations can create a customized SharePoint website or intranet that meets their unique requirements. Whether choosing SharePoint on-premise or online, organizations can leverage the platform’s features and capabilities to build a knowledge base that enhances collaboration, improves productivity, and promotes information sharing within the organization.