Front Desk Agent

Salary Range for Front Desk Agent in Accommodation and Food Services

The salary range for a Front Desk Agent in the Accommodation and Food Services industry typically falls between $20,000 and $40,000 per year.

Sample Job Description for Front Desk Agent in Accommodation and Food Services Industry

Job Objective:

As A Front Desk Agent, Your Main Objective Is To Ensure That Guests Have A Positive Experience During Their Stay. You Will Be Responsible For Greeting Guests, Checking Them In And Out Of Their Rooms, And Providing Them With Information About The Hotel And Surrounding Area.

Job Requirements:

1. High School Diploma Or Equivalent 2. Excellent Communication And Customer Service Skills 3. Ability To Work Flexible Hours, Including Nights And Weekends 4. Proficiency In Microsoft Office And Other Computer Programs 5. Knowledge Of Hotel Reservation Systems 6. Ability To Handle Cash And Credit Card Transactions 7. Attention To Detail And Ability To Multitask 8. Ability To Remain Calm Under Pressure 9. Knowledge Of Hotel Policies And Procedures 10. Ability To Handle Guest Complaints And Resolve Conflicts In A Professional Manner.

Job Responsibilities:

1. Greet Guests And Check Them In And Out Of Their Rooms 2. Provide Information About Hotel Amenities And Surrounding Area 3. Answer Phone Calls And Respond To Guest Inquiries 4. Handle Cash And Credit Card Transactions 5. Maintain Accurate Records Of Guest Information And Room Availability 6. Handle Guest Complaints And Resolve Conflicts In A Professional Manner 7. Coordinate With Housekeeping And Maintenance Staff To Ensure Guest Requests Are Met 8. Maintain A Clean And Organized Front Desk Area 9. Assist With Other Duties As Assigned By Management 10. Follow All Hotel Policies And Procedures.

Top 10 Employers for Front Desk Agent in Accommodation and Food Services:

1. Marriott International, Inc. - Bethesda, MD - www.marriott.com 2. Hilton Worldwide Holdings Inc. - McLean, VA - www.hilton.com 3. InterContinental Hotels Group PLC - Denham, United Kingdom - www.ihg.com 4. Wyndham Destinations, Inc. - Orlando, FL - www.wyndhamdestinations.com 5. Choice Hotels International, Inc. - Rockville, MD - www.choicehotels.com 6. AccorHotels - Issy-les-Moulineaux, France - www.accorhotels.com 7. Best Western International, Inc. - Phoenix, AZ - www.bestwestern.com 8. Hyatt Hotels Corporation - Chicago, IL - www.hyatt.com 9. Four Seasons Hotels Limited - Toronto, Canada - www.fourseasons.com 10. Radisson Hotel Group - Brussels, Belgium - www.radissonhotelgroup.com

Career Path for Front Desk Agent in Accommodation and Food Services:

1. Housekeeping or Food and Beverage Associate - 1-2 years 2. Guest Services Representative - 2-3 years 3. Front Desk Agent - 3-5 years 4. Front Desk Supervisor - 5-7 years 5. Assistant Front Office Manager - 7-10 years 6. Front Office Manager - 10+ years Degree: High school diploma or equivalent

Top 5 Countries by Front Desk Agent in Accommodation and Food Services:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Germany

Top 5 Countries with Established Accommodation and Food Services:

1. United States 2. China 3. Japan 4. Germany 5. United Kingdom