Front Office Manager

Salary Range for Front Office Manager in Accommodation

$40,000 - $80,000 per year.

Sample Job Description for Front Office Manager in Accommodation Industry

Job Description:

The Front Office Manager Is Responsible For Overseeing The Daily Operations Of The Front Desk, Including Managing A Team Of Receptionists And/Or Clerks. The Main Objective Of This Role Is To Ensure That All Guests Receive Exceptional Customer Service And That All Front Desk Procedures Are Followed Accurately And Efficiently. To Be Successful In This Role, Candidates Should Have Excellent Communication Skills, Be Able To Multitask, And Have Strong Leadership Abilities.

Job Requirements:

1. Bachelor'S Degree In Hospitality Management Or Related Field. 2. 3-5 Years Of Experience In Front Desk Or Hotel Management. 3. Excellent Communication Skills, Both Written And Verbal. 4. Ability To Multitask And Work In A Fast-Paced Environment. 5. Strong Leadership And Team Management Skills. 6. Proficiency In Microsoft Office And Hotel Management Software. 7. Knowledge Of Local Attractions And Events. 8. Ability To Work Flexible Hours, Including Weekends And Holidays. 9. Customer Service-Oriented. 10. Attention To Detail.

Job Responsibilities:

1. Train And Manage Front Desk Staff. 2. Ensure That All Guests Receive Exceptional Customer Service. 3. Manage Room Reservations And Cancellations. 4. Oversee The Check-In And Check-Out Process. 5. Manage Guest Complaints And Resolve Issues In A Timely Manner. 6. Ensure That The Front Desk Area Is Clean And Organized. 7. Manage Inventory And Ordering Of Office Supplies. 8. Prepare And Analyze Reports On Front Desk Performance. 9. Collaborate With Other Departments To Ensure Smooth Operations. 10. Implement And Maintain Front Desk Procedures And Policies.

Top 10 Employers for Front Office Manager in Accommodation:

1. Marriott International - Bethesda, Maryland, USA - https://www.marriott.com/ 2. Hilton Worldwide - McLean, Virginia, USA - https://www.hilton.com/ 3. AccorHotels - Issy-les-Moulineaux, France - https://www.accorhotels.com/ 4. InterContinental Hotels Group - Denham, United Kingdom - https://www.ihg.com/ 5. Hyatt Hotels Corporation - Chicago, Illinois, USA - https://www.hyatt.com/ 6. Wyndham Hotels & Resorts - Parsippany-Troy Hills, New Jersey, USA - https://www.wyndhamhotels.com/ 7. Choice Hotels International - Rockville, Maryland, USA - https://www.choicehotels.com/ 8. Radisson Hotel Group - Brussels, Belgium - https://www.radissonhotels.com/ 9. Best Western Hotels & Resorts - Phoenix, Arizona, USA - https://www.bestwestern.com/ 10. Four Seasons Hotels and Resorts - Toronto, Canada - https://www.fourseasons.com/

Career Path for Front Office Manager in Accommodation:

1. Front Desk Agent or Receptionist (1-2 years) 2. Assistant Front Office Manager (2-3 years) 3. Front Office Manager (3-5 years) 4. Director of Rooms (5-7 years) 5. General Manager (7-10 years) Recommended number of years in each position may vary depending on the individual's experience and performance.

Top 5 Countries by Front Office Manager in Accommodation:

1. United States 2. United Kingdom 3. Canada 4. Australia 5. United Arab Emirates

Top 5 Countries with Established Accommodation:

1. United States 2. China 3. Germany 4. Japan 5. United Kingdom