Customer service representative

Salary Range for Customer service representative in Agents for Wireless Telecommunications Services

The salary range for a Customer Service Representative in Agents for Wireless Telecommunications Services is typically between $30,000 to $45,000 per year.

Sample Job Description for Customer service representative in Agents for Wireless Telecommunications Services Industry

Job Objective:

As A Customer Service Representative For Agents For Wireless Telecommunications Services, The Main Objective Is To Provide Exceptional Customer Service To Clients. This Position Requires Great Communication Skills, Patience, And The Ability To Deal With Customers In A Professional And Friendly Manner.

Job Requirements:

1. High School Diploma Or Equivalent 2. Excellent Communication And Interpersonal Skills 3. Ability To Work In A Fast-Paced Environment 4. Proficient In Using Computer Systems And Applications 5. Strong Problem-Solving And Analytical Skills 6. Ability To Work In A Team Environment 7. Previous Experience In Customer Service Is An Asset 8. Knowledge Of Wireless Telecommunications Services Is An Asset 9. Ability To Multitask And Prioritize Tasks Effectively 10. Flexibility To Work Varying Shifts Including Weekends And Holidays

Job Responsibilities:

1. Answering Customer Inquiries Via Phone, Email, Or Chat 2. Resolving Customer Complaints And Issues In A Professional And Timely Manner 3. Providing Product And Service Information To Customers 4. Processing Orders And Payments 5. Documenting Customer Interactions And Transactions 6. Escalating Issues To The Appropriate Department When Necessary 7. Keeping Up-To-Date With Product And Service Knowledge 8. Providing Feedback To Management To Improve Customer Experience 9. Participating In Training And Development Programs 10. Achieving Individual And Team Performance Targets.

Top 10 Employers for Customer service representative in Agents for Wireless Telecommunications Services:

1. Verizon Wireless - Basking Ridge, NJ - www.verizonwireless.com 2. AT&T Mobility - Dallas, TX - www.att.com 3. T-Mobile - Bellevue, WA - www.t-mobile.com 4. Sprint Corporation - Overland Park, KS - www.sprint.com 5. U.S. Cellular - Chicago, IL - www.uscellular.com 6. Cricket Wireless - Atlanta, GA - www.cricketwireless.com 7. Boost Mobile - Irvine, CA - www.boostmobile.com 8. MetroPCS - Richardson, TX - www.metropcs.com 9. TracFone Wireless - Miami, FL - www.tracfone.com 10. Straight Talk - Miami, FL - www.straighttalk.com

Career Path for Customer service representative in Agents for Wireless Telecommunications Services:

1. High School Diploma or equivalent 2. Customer Service Representative 3. Senior Customer Service Representative 4. Team Lead 5. Supervisor 6. Manager Recommended years in each position: 1. High School Diploma or equivalent - 0 years 2. Customer Service Representative - 1-2 years 3. Senior Customer Service Representative - 2-3 years 4. Team Lead - 3-4 years 5. Supervisor - 4-5 years 6. Manager - 5+ years

Top 5 Countries by Customer service representative in Agents for Wireless Telecommunications Services:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Germany

Top 5 Countries with Established Agents for Wireless Telecommunications Services:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Japan