Help Desk Technician

Salary Range for Help Desk Technician in Computer Facilities Management Services

The salary range for a Help Desk Technician in the Computer Facilities Management Services industry varies depending on factors such as experience, location, and company size. On average, the salary range for this position is between $35,000 and $55,000 per year.

Sample Job Description for Help Desk Technician in Computer Facilities Management Services Industry

Job Description:

As A Help Desk Technician In The Computer Facilities Management Services Industry, Your Primary Objective Is To Provide Technical Support And Assistance To Internal And External Clients. You Will Be Responsible For Troubleshooting And Resolving Computer Hardware, Software, And Network Issues, Ensuring The Smooth Operation Of It Systems.

Job Requirements:

1. Associate'S Degree In A Relevant Field Or Equivalent Practical Experience. 2. Strong Knowledge Of Computer Hardware, Operating Systems, And Software Applications. 3. Proficiency In Troubleshooting And Resolving Technical Issues. 4. Excellent Communication And Customer Service Skills. 5. Ability To Prioritize And Manage Multiple Tasks In A Fast-Paced Environment. 6. Familiarity With Ticketing Systems And Remote Desktop Tools. 7. Understanding Of Network Protocols And Configurations. 8. Knowledge Of Security Principles And Best Practices. 9. Ability To Work Independently And As Part Of A Team. 10. Continuous Learning And Keeping Up-To-Date With Industry Trends And Technological Advancements.

Job Responsibilities:

1. Provide Technical Support And Assistance To Clients Via Phone, Email, Or In Person. 2. Diagnose And Resolve Hardware, Software, And Network Issues. 3. Install, Configure, And Maintain Computer Systems And Peripherals. 4. Collaborate With Other It Teams To Ensure The Smooth Operation Of It Infrastructure. 5. Document And Track All Support Activities And Resolutions In The Ticketing System. 6. Educate Users On Proper Computer And Software Usage. 7. Perform Regular System Maintenance And Updates. 8. Troubleshoot Network Connectivity And Performance Issues. 9. Ensure Data Backup And Disaster Recovery Procedures Are Followed. 10. Stay Up-To-Date With Emerging Technologies And Best Practices In The Field.

Top 10 Employers for Help Desk Technician in Computer Facilities Management Services:

1. Company XYZ - HQ Location: City, State - Website: www.xyzcompany.com 2. Company ABC - HQ Location: City, State - Website: www.abccompany.com 3. Company DEF - HQ Location: City, State - Website: www.defcompany.com 4. Company GHI - HQ Location: City, State - Website: www.ghicompany.com 5. Company JKL - HQ Location: City, State - Website: www.jklcompany.com 6. Company MNO - HQ Location: City, State - Website: www.mnocompany.com 7. Company PQR - HQ Location: City, State - Website: www.pqrcompany.com 8. Company STU - HQ Location: City, State - Website: www.stucompany.com 9. Company VWX - HQ Location: City, State - Website: www.vwxcompany.com 10. Company YZA - HQ Location: City, State - Website: www.yzacompany.com

Career Path for Help Desk Technician in Computer Facilities Management Services:

1. Help Desk Technician (0-2 years) 2. Junior IT Support Specialist (2-4 years) 3. IT Support Specialist (4-6 years) 4. Senior IT Support Specialist (6-8 years) 5. IT Support Supervisor/Team Lead (8-10 years) 6. IT Manager (10+ years)

Top 5 Countries by Help Desk Technician in Computer Facilities Management Services:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Germany

Top 5 Countries with Established Computer Facilities Management Services:

1. United States 2. India 3. United Kingdom 4. Canada 5. Australia