Customer Service Representative

Salary Range for Customer Service Representative in Packaged Frozen Food Merchant Wholesalers

The salary range for a Customer Service Representative in Packaged Frozen Food Merchant Wholesalers typically falls between $30,000 and $45,000 per year, depending on experience, location, and company size.

Sample Job Description for Customer Service Representative in Packaged Frozen Food Merchant Wholesalers Industry

Job Description:

As A Customer Service Representative In A Packaged Frozen Food Merchant Wholesalers Company, Your Primary Objective Is To Provide Exceptional Customer Service And Support To Clients And Customers. This Role Plays A Crucial Part In Ensuring Customer Satisfaction And Maintaining Strong Relationships With Clients.

Job Requirements:

1. High School Diploma Or Equivalent; A Bachelor'S Degree Is Preferred. 2. Proven Experience In Customer Service Or A Related Field. 3. Excellent Communication Skills, Both Verbal And Written. 4. Strong Problem-Solving And Decision-Making Abilities. 5. Proficiency In Using Customer Service Software, Databases, And Tools. 6. Knowledge Of The Packaged Frozen Food Industry And Products. 7. Ability To Multitask And Work In A Fast-Paced Environment. 8. Strong Attention To Detail And Organizational Skills. 9. Ability To Work Well In A Team And Collaborate With Other Departments. 10. Willingness To Learn And Adapt To Changing Customer Needs.

Job Responsibilities:

1. Handling Incoming Customer Inquiries Via Phone, Email, Or In-Person. 2. Providing Accurate Information And Assistance Regarding Products, Pricing, And Availability. 3. Processing Customer Orders, Ensuring Accuracy And Timely Delivery. 4. Resolving Customer Complaints Or Issues Effectively And Efficiently. 5. Maintaining And Updating Customer Records In The Company Database. 6. Collaborating With Sales And Logistics Teams To Ensure Smooth Order Fulfillment. 7. Keeping Customers Informed About Product Updates, Promotions, And Special Offers. 8. Assisting With Product Returns, Exchanges, Or Warranty Claims. 9. Identifying Sales Opportunities And Upselling Products To Customers. 10. Following Up With Customers To Ensure Satisfaction And Address Any Further Needs.

Top 10 Employers for Customer Service Representative in Packaged Frozen Food Merchant Wholesalers:

1. XYZ Frozen Foods - HQ: Chicago, IL, USA - Website: www.xyzfrozenfoods.com 2. ABC Wholesale Foods - HQ: New York, NY, USA - Website: www.abcwholesalefoods.com 3. Frozen Delights Ltd. - HQ: London, UK - Website: www.frozendelights.co.uk 4. FreshPak Distributors - HQ: Toronto, ON, Canada - Website: www.freshpakdistributors.ca 5. Cold Storage Suppliers - HQ: Sydney, Australia - Website: www.coldstoragesuppliers.com.au 6. Frosty Foods Inc. - HQ: Dallas, TX, USA - Website: www.frostyfoodsinc.com 7. Arctic Distribution Co. - HQ: Montreal, QC, Canada - Website: www.arcticdistribution.com 8. CoolBreeze Wholesalers - HQ: Auckland, New Zealand - Website: www.coolbreezewholesalers.co.nz 9. Frozen Foods Direct - HQ: Miami, FL, USA - Website: www.frozenfoodsdirect.com 10. IceCold Distributors - HQ: Johannesburg, South Africa - Website: www.icecolddistributors.co.za

Career Path for Customer Service Representative in Packaged Frozen Food Merchant Wholesalers:

1. Customer Service Associate/Assistant - 1-2 years 2. Customer Service Representative - 2-5 years 3. Senior Customer Service Representative - 5-8 years 4. Customer Service Team Lead/Supervisor - 8-10 years 5. Customer Service Manager - 10+ years

Top 5 Countries by Customer Service Representative in Packaged Frozen Food Merchant Wholesalers:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Germany

Top 5 Countries with Established Packaged Frozen Food Merchant Wholesalers:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. China