Customer Service Representative

Salary Range for Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers

Salary range for a Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers: $30,000 - $45,000 per year.

Sample Job Description for Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers Industry

Job Description:

A Customer Service Representative In The Poultry And Poultry Product Merchant Wholesalers Industry Plays A Crucial Role In Ensuring Customer Satisfaction And Maintaining Strong Relationships With Clients. The Primary Objective Of This Position Is To Provide Exceptional Service To Customers, Address Their Inquiries, Resolve Complaints, And Offer Appropriate Solutions. Customer Service Representatives Act As The Main Point Of Contact Between The Company And Its Clients, Ensuring A Positive Customer Experience.

Job Requirements:

1. High School Diploma Or Equivalent; Some College Education Preferred. 2. Proven Experience In Customer Service Or A Related Field. 3. Excellent Verbal And Written Communication Skills. 4. Strong Interpersonal Skills And The Ability To Build Rapport With Customers. 5. Proficiency In Using Customer Service Software, Databases, And Microsoft Office. 6. Ability To Multitask And Prioritize Tasks Effectively In A Fast-Paced Environment. 7. Problem-Solving Skills And The Ability To Handle Difficult Customer Situations With Empathy And Professionalism. 8. Attention To Detail And Accuracy In Data Entry And Order Processing. 9. Knowledge Of Poultry Products, Industry Terminology, And Related Regulations Is A Plus. 10. Flexibility To Work In Shifts, Including Evenings And Weekends, Based On Business Needs.

Job Responsibilities:

1. Answer Incoming Customer Calls And Respond To Inquiries Promptly And Professionally. 2. Provide Product Information, Pricing, And Availability To Customers. 3. Process Customer Orders, Including Order Entry, Tracking, And Delivery Coordination. 4. Resolve Customer Complaints And Inquiries Via Phone, Email, Or In-Person, Ensuring A Satisfactory Resolution. 5. Collaborate With Sales, Logistics, And Warehouse Teams To Address Customer Needs And Ensure Timely Order Fulfillment. 6. Maintain Accurate Customer Records And Update Customer Information In The Database. 7. Assist In The Development And Improvement Of Customer Service Processes And Procedures. 8. Stay Up-To-Date With Industry Trends, Product Knowledge, And Company Policies To Provide Accurate Information To Customers. 9. Handle Customer Payments, Refunds, And Exchanges Following Established Guidelines. 10. Contribute To A Positive Team Environment And Support Other Departments As Needed.

Top 10 Employers for Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers:

1. ABC Poultry Distributors - HQ Location: City, State - Website: www.abcpoultry.com 2. XYZ Poultry Suppliers - HQ Location: City, State - Website: www.xyzpoultry.com 3. PoultryPro Merchants - HQ Location: City, State - Website: www.poultrypromerchants.com 4. Feathered Friends Wholesalers - HQ Location: City, State - Website: www.featheredfriends.com 5. Global Poultry Traders - HQ Location: City, State - Website: www.globalpoultrytraders.com 6. Feather Express Distributors - HQ Location: City, State - Website: www.featherexpress.com 7. Poultry Partners Inc. - HQ Location: City, State - Website: www.poultrypartnersinc.com 8. Prime Poultry Suppliers - HQ Location: City, State - Website: www.primepoultrysuppliers.com 9. Feather Delights Wholesalers - HQ Location: City, State - Website: www.featherdelights.com 10. Reliable Poultry Merchants - HQ Location: City, State - Website: www.reliablepoultrymerchants.com

Career Path for Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers:

1. Entry-level position: Customer Service Representative - 1-2 years 2. Intermediate position: Senior Customer Service Representative - 3-5 years 3. Advanced position: Customer Service Supervisor/Team Lead - 5-7 years 4. Management position: Customer Service Manager - 8-10 years Recommended Degree: Bachelor's degree in Business Administration, Marketing, or a related field.

Top 5 Countries by Customer Service Representative in Poultry and Poultry Product Merchant Wholesalers:

1. United States 2. Canada 3. United Kingdom 4. Australia 5. Germany

Top 5 Countries with Established Poultry and Poultry Product Merchant Wholesalers:

1. United States 2. Brazil 3. China 4. Germany 5. India