Receptionist

Salary Range for Receptionist in Telephone Answering Services

The salary range for a Receptionist in a Telephone Answering Services company typically varies between $25,000 and $40,000 per year, depending on factors such as experience, location, and company size.

Sample Job Description for Receptionist in Telephone Answering Services Industry

Job Description:

Job Objective:

As A Receptionist In A Telephone Answering Services Company, Your Primary Objective Is To Provide Exceptional Customer Service By Answering And Directing Incoming Calls, Greeting Visitors, And Assisting With Various Administrative Tasks.

Job Requirements:

1. High School Diploma Or Equivalent; Additional Certification In Office Administration Is A Plus. 2. Proven Experience As A Receptionist Or In A Similar Customer-Facing Role. 3. Excellent Verbal And Written Communication Skills. 4. Strong Organizational And Multitasking Abilities. 5. Proficiency In Using Telephone Systems, Office Equipment, And Computer Software (E.G., Microsoft Office Suite). 6. Ability To Handle Confidential Information With Discretion. 7. Professional And Friendly Demeanor. 8. Strong Problem-Solving And Decision-Making Skills. 9. Flexibility To Work In Shifts, Including Evenings And Weekends. 10. Knowledge Of Customer Service Principles And Practices.

Job Responsibilities:

1. Answer And Direct Incoming Calls In A Prompt And Professional Manner. 2. Greet And Welcome Visitors, Ensuring A Positive And Friendly First Impression. 3. Provide Accurate Information To Callers And Visitors Regarding Company Services, Products, And Policies. 4. Maintain A Clean And Organized Reception Area. 5. Schedule Appointments And Manage Calendars For Executives And Staff. 6. Receive And Distribute Mail, Emails, And Faxes. 7. Assist With Basic Administrative Tasks, Such As Filing, Data Entry, And Photocopying. 8. Monitor And Maintain Office Supplies Inventory. 9. Handle Customer Complaints Or Issues And Escalate Them To The Appropriate Department When Necessary. 10. Collaborate With Other Departments To Ensure Smooth Operations And Efficient Customer Service.

Top 10 Employers for Receptionist in Telephone Answering Services:

1. AnswerConnect - Portland, Oregon, USA - www.answerconnect.com 2. AnswerForce - Phoenix, Arizona, USA - www.answerforce.com 3. AnswerFirst - Tampa, Florida, USA - www.answerfirst.com 4. MAP Communications - Chesapeake, Virginia, USA - www.mapcommunications.com 5. Sound Telecom - Seattle, Washington, USA - www.sound-tele.com 6. AnswerNet - Willow Grove, Pennsylvania, USA - www.answernet.com 7. Answering Specialists, Inc. - Bonita Springs, Florida, USA - www.answeringspecialists.com 8. Answering Service Care - Margate, Florida, USA - www.answeringservicecare.net 9. Answering Service United - Fort Lauderdale, Florida, USA - www.answeringserviceunited.com 10. Answering Service for Directors - Los Angeles, California, USA - www.asdonline.com

Career Path for Receptionist in Telephone Answering Services:

1. Entry-level position: Receptionist - Recommended duration: 1-2 years 2. Senior Receptionist or Administrative Assistant - Recommended degree: Associate's degree in Office Administration or related field - Recommended duration: 2-4 years 3. Office Coordinator or Team Leader - Recommended degree: Bachelor's degree in Business Administration or related field - Recommended duration: 3-5 years 4. Office Manager or Supervisor - Recommended degree: Bachelor's degree in Business Administration or related field - Recommended duration: 5-8 years 5. Operations Manager or Customer Service Manager - Recommended degree: Bachelor's degree in Business Administration or related field - Recommended duration: 8+ years

Top 5 Countries by Receptionist in Telephone Answering Services:

1. United States 2. United Kingdom 3. Canada 4. Australia 5. Germany

Top 5 Countries with Established Telephone Answering Services:

1. United States 2. United Kingdom 3. Canada 4. Australia 5. India