Account Manager

Salary Range for Account Manager in Telephone Call Centers

Salary range for an Account Manager in Telephone Call Centers: $40,000 - $60,000 per year.

Sample Job Description for Account Manager in Telephone Call Centers Industry

Job Description:

The Role Of An Account Manager In A Telephone Call Centers Company Is To Oversee And Manage A Portfolio Of Clients, Ensuring Their Satisfaction And Maximizing Their Business Opportunities. The Account Manager Serves As The Main Point Of Contact For Clients, Building Strong Relationships And Acting As Their Advocate Within The Organization. They Are Responsible For Meeting Sales Targets, Maintaining Client Retention, And Identifying Upselling And Cross-Selling Opportunities.

Job Objective:

The Primary Objective Of An Account Manager Is To Nurture And Grow Client Accounts, Ensuring Their Success And Loyalty To The Company. This Involves Understanding The Client'S Needs, Developing Customized Solutions, And Providing Exceptional Customer Service.

Job Requirements:

1. Bachelor'S Degree In Business Administration Or A Related Field. 2. Proven Experience As An Account Manager Or In A Customer-Facing Role. 3. Strong Communication And Interpersonal Skills. 4. Excellent Negotiation And Persuasion Abilities. 5. In-Depth Knowledge Of The Telecommunications Industry And Call Center Operations. 6. Familiarity With Crm Software And Other Relevant Tools. 7. Ability To Analyze Data And Generate Insights For Client Reports. 8. Goal-Oriented Mindset With A Focus On Achieving Sales Targets. 9. Ability To Handle Multiple Clients And Prioritize Tasks Effectively. 10. Strong Problem-Solving Skills And A Proactive Approach To Addressing Client Needs.

Job Responsibilities:

1. Build And Maintain Strong Relationships With Assigned Clients. 2. Understand Client Needs And Objectives, And Develop Tailored Solutions. 3. Communicate Effectively With Clients To Ensure Satisfaction And Address Any Concerns. 4. Collaborate With Internal Teams To Deliver On Client Expectations. 5. Monitor Client Accounts And Identify Opportunities For Upselling And Cross-Selling. 6. Prepare And Deliver Regular Reports On Account Performance. 7. Stay Updated On Industry Trends And Changes To Provide Informed Recommendations. 8. Resolve Client Issues And Escalate To Management When Necessary. 9. Conduct Regular Client Meetings To Review Progress And Identify Areas For Improvement. 10. Meet Or Exceed Sales Targets And Other Key Performance Indicators.

Top 10 Employers for Account Manager in Telephone Call Centers:

1. Company A - HQ Location: City A, Website: www.companyA.com 2. Company B - HQ Location: City B, Website: www.companyB.com 3. Company C - HQ Location: City C, Website: www.companyC.com 4. Company D - HQ Location: City D, Website: www.companyD.com 5. Company E - HQ Location: City E, Website: www.companyE.com 6. Company F - HQ Location: City F, Website: www.companyF.com 7. Company G - HQ Location: City G, Website: www.companyG.com 8. Company H - HQ Location: City H, Website: www.companyH.com 9. Company I - HQ Location: City I, Website: www.companyI.com 10. Company J - HQ Location: City J, Website: www.companyJ.com

Career Path for Account Manager in Telephone Call Centers:

1. Entry-level Customer Service Representative - 1-2 years 2. Junior Account Executive - 2-3 years 3. Senior Account Executive - 3-5 years 4. Account Manager - 5-7 years

Top 5 Countries by Account Manager in Telephone Call Centers:

1. United States 2. United Kingdom 3. Australia 4. Canada 5. Germany

Top 5 Countries with Established Telephone Call Centers:

1. India 2. Philippines 3. United States 4. United Kingdom 5. South Africa